CONTACT & SUPPORT
At Antiqios, we are committed to providing reliable and professional support to our users. Whether you have a question, need technical assistance, want to report a problem, or have suggestions for improving the Platform, our Support Team is here to help.
Version 1.0
Effective Date: September 2026
How to Contact Us
You may contact Antiqios Support through the following official channels:
Support Email
support@antiqios.com
For the fastest response, please use a clear subject line describing your request.
Examples:
• Account Assistance
• Technical Issue
• Report a Listing
• Copyright Complaint
• Privacy Request
• General Inquiry
Support Email
support@antiqios.com
For the fastest response, please use a clear subject line describing your request.
Examples:
• Account Assistance
• Technical Issue
• Report a Listing
• Copyright Complaint
• Privacy Request
• General Inquiry
What We Can Help With
Our Support Team can assist you with matters including:
• Account access issues
• Password reset assistance
• Reporting suspicious users
• Reporting fraudulent listings
• Reporting prohibited items
• Technical problems within the application
• Listing visibility issues
• Privacy requests
• Copyright and intellectual property reports
• Questions regarding our policies
• General feedback and suggestions
• Account access issues
• Password reset assistance
• Reporting suspicious users
• Reporting fraudulent listings
• Reporting prohibited items
• Technical problems within the application
• Listing visibility issues
• Privacy requests
• Copyright and intellectual property reports
• Questions regarding our policies
• General feedback and suggestions
Response Time
We aim to respond to all inquiries within a reasonable timeframe.
Actual response times may vary depending on:
• The complexity of the request.
• The number of support requests received.
• Public holidays or exceptional circumstances.
Some requests may require additional verification before they can be processed.
Actual response times may vary depending on:
• The complexity of the request.
• The number of support requests received.
• Public holidays or exceptional circumstances.
Some requests may require additional verification before they can be processed.
Reporting Safety Concerns
If you believe that a listing or user may pose a risk to others, please report it as soon as possible through the reporting features available within the Platform or by contacting Support.
When submitting a report, please include any relevant information that may assist our investigation.
When submitting a report, please include any relevant information that may assist our investigation.
Suggestions and Feedback
We value feedback from our community.
Your suggestions help us improve Antiqios and develop new features that better serve collectors, buyers, and sellers.
While we may not respond individually to every suggestion, all feedback is reviewed by our team.
Your suggestions help us improve Antiqios and develop new features that better serve collectors, buyers, and sellers.
While we may not respond individually to every suggestion, all feedback is reviewed by our team.
Support Limitations
Although we strive to assist our users, Antiqios cannot:
• Resolve disputes between buyers and sellers.
• Authenticate items.
• Verify ownership.
• Determine market value.
• Guarantee successful transactions.
• Provide legal advice.
• Recover payments made outside the Platform.
Transactions are conducted directly between users, and each party remains responsible for their own decisions.
• Resolve disputes between buyers and sellers.
• Authenticate items.
• Verify ownership.
• Determine market value.
• Guarantee successful transactions.
• Provide legal advice.
• Recover payments made outside the Platform.
Transactions are conducted directly between users, and each party remains responsible for their own decisions.
Emergency Situations
Antiqios Support is not an emergency service.
If you believe that you are facing an immediate threat, criminal activity, or another emergency, please contact your local law enforcement authorities or emergency services.
If you believe that you are facing an immediate threat, criminal activity, or another emergency, please contact your local law enforcement authorities or emergency services.
Official Communications
To protect yourself from fraud, only trust communications sent through:
• The official Antiqios application.
• support@antiqios.com
• The official Antiqios website.
Antiqios will never ask you to provide your password by email or through unofficial channels.
• The official Antiqios application.
• support@antiqios.com
• The official Antiqios website.
Antiqios will never ask you to provide your password by email or through unofficial channels.